Front Office Supervisor (Saudi Only)

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Oversee and coordinate all front office operations, including reception, concierge, and guest services
Supervise, train, and mentor front office staff to maintain high-quality service standards
Manage guest check-ins, check-outs, and inquiries efficiently and professionally
Handle guest complaints and resolve issues promptly and effectively
Ensure accurate and timely completion of all front office administrative tasks
Collaborate with other departments to provide seamless guest experiences
Monitor and maintain front office inventory and supplies
Implement and uphold hotel policies and procedures
Assist in creating work schedules and managing staff performance
Stay updated on local events and attractions to provide guests with relevant information
Motivator and Proactive
People person & a team player
Positive attitude and well-spoken
Organized & result driven
Open-minded
Displays initiative
Commitment to professional values
Thinking out of the box
· Proficient in the English and Arabic (verbal & written)
· Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
· Must be flexible in terms of working hours
· A hospitality diploma is an asset
· Knowledge of Property Management System and Windows
· Prior experience in customer service an asset
· Proven ability to handle cash effectively and accurately
EXPERIENCE
· Minimum 1 year supervisory experience in luxury hotel
experience is an asset
Fluency in English, additional languages are a plus

Apply directly at Accor (KSA)