مهندس دعم المستوى الأول - للسعوديين - الرياض
Deep source
- الموقع
- Riyadh, SA
- نمط العمل
- حضوري
- المستوى
- متوسط
- المجال الوظيفي
- هندسة برمجيات
- تاريخ النشر
- ٢٦ أغسطس ٢٠٢٦
وصف الوظيفة
الوصف متوفر بالإنجليزية من موقع الشركة — الترجمة العربية تُضاف تلقائيًا قريبًا
Role Overview
We are looking for a motivated L1 Support Engineer to provide first-line technical support and ensure smooth day-to-day IT operations. This role is ideal for candidates at an early career stage seeking hands-on experience in enterprise environments.
Key Responsibilities
• Provide first-level support for Linux and Windows systems
• Monitor systems and applications to ensure availability and performance
• Perform basic network checks and troubleshooting
• Handle incidents and requests via ticketing tools
• Support on-site operational activities as required
• Escalate complex issues to higher support tiers
• Communicate effectively with clients and internal teams
• Basic Linux / Windows administration knowledge
• Understanding of system & application monitoring
• Basic networking fundamentals
• Experience with ticketing / ITSM tools is preferred
• Strong English fluency
• Good communication and interpersonal skills
• Saudi National