Riyadh Direct Sales Senior Account Officer Account Management

Direct Sales - Senior Account Officer - Account Management Job Details | Elm
Home
Life at Elm
About Elm
Elm Culture
Working at Elm
Elm Benefits
Recruitment Processes
Jobs
Experienced Professional
Fresh Graduates
Coop Tainee and Training Programs
Part Time and Freelancer
Tajseer Program
Elm Events
Contact Us
Start applying with LinkedIn
Direct Sales - Senior Account Officer - Account Management
Date: 
14 Sept 2026
Custom Field 1: 
644317
Location: 
Riyadh, SA
Facility: 
Others
Job Description
OVERVIEW
Job Title
Senior Account Officer
Job Code
644317
Grade
I2
Group
Government Products
Division
Government Digital Products Sales
Department
Direct Sales
Unit

ROLE PURPOSE
The aim is to state the overall significance of the job from the organization’s perspective.
The role exists to support sales and account management activities by contributing to sales execution, market opportunity analysis, client relationship management, CRM updates, and coordination with internal teams to support business growth. The role contributes to Elm’s objectives by helping maintain strong client relationships, support revenue opportunities, improve sales visibility, and ensure sales-related activities are carried out in alignment with Elm’s approved policies, procedures, and business priorities.
KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
Key Accountabilities
Key Activities
Sales Management
Analyze and execute sales strategies to increase market share and support sustainable business growth.
Review sales performance information and support the preparation of sales management reports.
Provide analysis, results, and recommendations based on sales reports on a regular basis.
Sales Performance Analysis
Monitor assigned sales activities and track progress against agreed targets and priorities.
Analyze sales trends, client activity, and market inputs to identify areas for improvement.
Support management with insights that improve sales planning and decision-making.
Sales Development
Contribute to developing long-term sales partnership strategies through a continuous improvement approach.
Assess partner capabilities and identify opportunities to improve partnership value and sales outcomes.
Support the development of sales initiatives that contribute to sustainable business growth.
Market Opportunity Identification
Study the market to identify new opportunities for generating future business.
Collect and analyze market information related to customer needs, competitors, and business trends.
Share market insights with relevant stakeholders to support sales and business development activities.
Market Opportunity Identification
Study the market to identify new opportunities for generating future business.
Collect and analyze market information related to customer needs, competitors, and business trends.
Share market insights with relevant stakeholders to support sales and business development activities.
Business Case and Proposal Support
Collaborate with Business Development teams in building business cases and proposals.
Provide sales inputs, client information, and market insights required for opportunity assessment.
Support the preparation of proposal materials and business recommendations within the assigned scope.
Business and Client Relationships
Maintain client relationships and handle expectations and issues effectively within the assigned scope.
Coordinate with clients to understand requirements, follow up on requests, and support issue resolution.
Maintain communication channels with key client personnel to ensure effective engagement.
CRM and Sales Communication Support
Contribute to updating the Customer Relationship Management system with accurate client and opportunity information.
Participate in initial department interactions aimed at selling or promoting department services.
Ensure sales activities, client updates, and follow-up actions are properly documented and communicated.
Policies, Processes & Procedures
Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
Information Security
Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
JOB SPECIFICATIONS
Academic and professional qualifications
Bachelor’s degree in Business Administration, Marketing, Sales, Management, Information Technology, or a related field.
Professional certifications in sales, account management, customer relationship management, or business development are preferred.
Years and Nature of Experience
2–4 years of relevant experience in sales, account management, client relationship management, business develop

Apply directly at علم