محلل أعمال - المصرفية الإلكترونية (مستوى متوسط)

Job Summary
We are seeking a Mid-Level Business Analyst – Retail Banking to support business transformation initiatives by gathering and analyzing business requirements, documenting functional specifications, and collaborating with business and technology teams to deliver innovative retail banking solutions.
The ideal candidate will have hands-on experience in Retail Banking products, strong analytical skills, and the ability to translate business requirements into functional solutions while supporting system implementations and enhancements.
Key Responsibilities:
Business Analysis
Gather, analyze, and document business requirements from Retail Banking stakeholders.
Conduct interviews and workshops with business users to understand business needs.
Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, and Process Flows.
Analyze existing business processes and recommend improvements.
Perform Gap Analysis between business requirements and existing systems.
Maintain requirements traceability throughout the project lifecycle.
Solution Delivery
Work closely with Product Owners, Solution Architects, Developers, QA teams, and Project Managers.
Support solution design discussions.
Participate in Functional Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).
Assist during production deployment and post-go-live support.
Validate delivered solutions against business requirements.
Retail Banking Domain
Support business initiatives related to Retail Banking products such as:
Current & Savings Accounts
Customer Onboarding
Digital Banking
Mobile Banking
Internet Banking
Debit & Credit Cards
Personal Loans
Consumer Finance
Payments & Transfers
Customer Information Management (CIF)
Stakeholder Management
Collaborate with business users and technical teams.
Clarify functional requirements for development teams.
Support project meetings and requirement review sessions.
Ensure business expectations are reflected in delivered solutions.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Business Administration, Finance, or a related field.
5+ years of Business Analysis experience.
Experience in Retail Banking projects.
Strong analytical and problem-solving skills.
Excellent communication and documentation skills.
Required Banking Experience
Experience in one or more of the following:
Retail Banking
Digital Banking
Cards
Customer Onboarding
Payments
Personal Loans
Deposits
Mobile Banking
Internet Banking
Technical Skills
Experience with:
BRD
FRD
User Stories
Process Mapping
BPMN / UML
Jira
Confluence
Microsoft Visio
SQL (Preferred)
REST APIs (Preferred)
Postman (Preferred)
Preferred Experience
Experience with one or more Core Banking platforms:
Temenos Transact (T24)
Finastra
Oracle Banking
Finacle
Other Digital Banking Platforms
Preferred Certifications
CBAP (Preferred)
PMI-PBA
Agile BA
Scrum Fundamentals

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