We are seeking an experienced Sector Manager to lead day-to-day operations, manage key client relationships, and ensure high levels of service quality and customer satisfaction.
Key Responsibilities:
Develop and execute operational plans to achieve business objectives.
Manage and strengthen long-term relationships with key clients.
Monitor operational performance, KPIs, and service delivery.
Address client concerns and coordinate with relevant teams to resolve operational issues.
Support business growth through client retention and new business opportunities.
Oversee team performance, training, and development.
Monitor financial collections and outstanding client accounts.
Ensure operational activities comply with applicable policies and regulations.
Prepare periodic performance reports and recommendations for management. [مدير قطاع | PDF]
Qualifications & Experience:
Bachelor’s degree in Business Administration or a related field.
4–7 years of experience in operations management.
Strong client/account management, leadership, communication, and problem-solving skills.

Apply directly at شركة مهارة لموارد البشرية

Sector Manager

Job description