Housing Supervisor

About Basiqat by Mantis
Basiqat by Mantis is an upcoming Luxury eco-resort in Riyadh, Saudi Arabia, operating under Mantis, part of the Accor Group.
Currently in its pre-opening phase, Basiqat by Mantis is preparing to introduce a distinctive hospitality experience that combines luxury, nature, sustainability, and authentic local culture.
As part of the global Accor family, we are committed to creating exceptional guest experiences while fostering an inclusive, collaborative, and inspiring workplace for our Heartists.
We are seeking passionate and dedicated professionals to join our pre-opening team and contribute to the successful launch of this unique destination.
Housing Supervisor
Location: Riyadh, Saudi Arabia
Department: People & Culture
Employment Type: Full-Time
Reporting To: People & Culture Manager
Job Summary
Basiqat by Mantis is seeking a responsible, organized, and service-oriented Housing Supervisor to join our pre-opening team.
The successful candidate will be responsible for overseeing the daily operations of Heartist accommodation facilities, ensuring a safe, clean, comfortable, and well-maintained living environment in accordance with company policies, applicable Saudi Arabian regulations, and Accor standards.
As a key member of the People & Culture team, the Housing Supervisor will play an essential role in preparing employee accommodation facilities for the resort's opening, coordinating housing allocations, managing accommodation records, and supporting Heartist welfare and satisfaction.
The role requires strong organizational skills, attention to detail, and a proactive approach to accommodation management, facility coordination, and employee relations.
Key Responsibilities
Heartist Accommodation Management
Supervise the daily operations of employee accommodation facilities and ensure compliance with established housing policies and procedures.
Manage room allocations, occupancy records, check-ins, check-outs, and accommodation transfers.
Ensure accommodation assignments are aligned with approved housing entitlements, occupancy standards, and operational requirements.
Maintain accurate and updated accommodation records, room inventories, and occupancy reports.
Conduct regular inspections of accommodation rooms, common areas, kitchens, laundry facilities, and recreational spaces.
Ensure all accommodation facilities are maintained to appropriate standards of cleanliness, safety, hygiene, and comfort.
Monitor the condition and proper use of accommodation furniture, fixtures, equipment, and shared facilities.
Ensure Heartists understand and comply with accommodation rules, regulations, and community living standards.
Pre-Opening Housing & Accommodation Readiness
Support the setup and operational readiness of Heartist accommodation facilities before the resort's opening.
Coordinate with the People & Culture Manager to establish accommodation allocation plans based on the approved manpower and recruitment schedule.
Assist in developing accommodation policies, housing guidelines, check-in procedures, and room allocation systems.
Coordinate the preparation of accommodation rooms, furniture, equipment, linens, and essential supplies prior to employee arrivals.
Work closely with Engineering, Housekeeping, Purchasing, and external service providers to ensure accommodation facilities are ready for occupancy.
Maintain a pre-opening housing readiness checklist and monitor outstanding requirements.
Coordinate accommodation arrangements for newly recruited Heartists in line with their joining dates.
Identify potential accommodation shortages, maintenance concerns, and operational risks, escalating them to the People & Culture Manager.
Support the establishment of accommodation inventory controls, inspection schedules, and maintenance reporting procedures.
Facility Maintenance & Housekeeping Coordination
Conduct routine accommodation inspections to identify maintenance issues, safety concerns, and facility deficiencies.
Coordinate with Engineering or approved maintenance service providers to ensure timely completion of repairs.
Monitor preventive maintenance schedules for accommodation facilities and equipment.
Coordinate accommodation cleaning, pest control, waste management, and hygiene services.
Ensure common areas, corridors, kitchens, bathrooms, and recreational facilities are maintained in good condition.
Follow up on maintenance requests and maintain accurate records of completed and pending work.
Report significant facility defects or safety risks promptly to the People & Culture Manager.
Heartist Welfare & Employee Relations
Serve as the primary point of contact for Heartists regarding accommodation-related inquiries, requests, and concerns.
Promote a respectful, inclusive, and harmonious living environment.
Address accommodation complaints professionally and ensure timely follow-up and resolution.
Support the People & Culture team in promoting Heartist well-being and satisfaction with

Apply directly at Accor (KSA)