Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
JOB OVERVIEW
The Accounts Receivable role is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely collection of outstanding invoices. The position involves issuing invoices, tracking payments, reconciling accounts, and following up on overdue balances to support healthy cash flow. It also includes maintaining financial records, resolving billing discrepancies, and coordinating with clients and internal departments to ensure accurate and efficient receivables management.
DUTIES AND RESPONSIBILITIES
Issue and process customer invoices accurately and on time
Record and post incoming payments to customer accounts
Monitor outstanding balances and ensure timely collections
Follow up on overdue accounts through calls and emails
Maintain accurate and up-to-date customer account records
Reconcile customer accounts and resolve billing discrepancies
Prepare accounts receivable aging reports
Support cash flow management by tracking receivables
Coordinate with sales and customer service teams regarding billing issues
Ensure compliance with company credit and billing policies
Investigate and resolve payment discrepancies and disputes
Assist in month-end closing and financial reporting processes
Maintain proper documentation for all transactions and invoices
Process credit notes, refunds, and adjustments when required
Communicate with clients to ensure clarity of billing and payment terms
Support audits by providing necessary receivables documentation
Maintain confidentiality and accuracy in financial records
Bachelor’s degree in Accounting, Finance, Business Administration, or related field
Diploma in Accounting or Bookkeeping is an advantage
1–3+ years of experience in accounts receivable, accounting, or finance roles
Strong understanding of basic accounting principles and receivables processes
Familiarity with invoicing, billing cycles, and credit terms
Experience using accounting systems such as SAP, Oracle NetSuite, or similar systems
Proficiency in Microsoft Excel for reporting and reconciliation
SKILLS
Strong attention to detail and accuracy
Good numerical and analytical skills
Accounts reconciliation and reporting skills
Effective communication and customer service skills
Ability to follow up on payments professionally and consistently
Time management and ability to meet deadlines
Problem-solving and dispute resolution skills
Organizational and record-keeping abilities
Basic knowledge of credit control and cash flow processes
Ability to work independently and as part of a team
Integrity and confidentiality in handling financial data
Multitasking and prioritization skills

Accounts Receivable

Job description