متخصص عمليات أول

1. Venue Operations Management
   • Oversee the daily operations of the dining hall, ensuring smooth service and efficient coordination
   between teams and floors.
   • Ensure operational standards, procedures, and service guidelines are consistently implemented across
   the venue.
   • Monitor operational performance to ensure efficient service delivery and high guest satisfaction.
   • Coordinate with Assistant Managers and Supervisors to ensure operational readiness throughout
   service periods.
   • Ensure the venue maintains high standards of cleanliness, safety, and organization.
2. Team Leadership & Supervision
   • Supervise and support Assistant Managers and operational Supervisors.
   • Provide leadership and guidance to ensure teams operate effectively and meet service standards.
   • Support recruitment, onboarding, and training of operational staff when required.
   • Monitor staff performance and provide feedback to Assistant Managers and Supervisors.
   • Conduct regular operational meetings to ensure alignment across teams.
3. Operational Coordination
   • Work closely with the Reception Manager to ensure smooth coordination between reception and floor
   operations.
   • Support reception operations when required to maintain guest service continuity.
   • Coordinate operational activities across departments to maintain efficient service flow.
   • Address operational challenges and implement solutions to ensure smooth daily operations.
4. Guest Experience & Service Quality
   • Monitor guest experience across the venue and ensure service standards are consistently maintained.
   • Support operational teams in resolving guest concerns or service issues professionally.
   • Identify opportunities to improve operational efficiency and guest satisfaction.
   • Ensure teams maintain a professional and service-oriented approach.
5. Operational Performance & Cost Awareness
   • Support the Operations Manager in monitoring operational efficiency and cost control.
   • Ensure staffing levels and operational resources are utilized effectively.
   • Assist in maintaining operational performance in line with business targets.
6. Health, Safety & Compliance
   • Ensure compliance with health, safety, hygiene, and operational regulations across the venue.
   • Support the implementation of safety policies and ensure operational teams follow safety procedures.
   • Monitor the venue environment to ensure a safe and well-maintained facility for guests and
   employees.
   SPECIFICATIONS
   Experience & Education
   – Minimum 6–8 years of experience in hospitality or food and beverage operations
   – At least 3 years of experience in a supervisory or managerial role
   – Experience in high-volume restaurants, hospitality venues, or food halls is preferred

Apply directly at SEVEN