The Floor Organiser is responsible for ensuring a smooth and enjoyable guest experience within the Foodhall.
This role focuses on welcoming guests, assisting them with seating, guiding them through the cuisine options,
POD locations and QR-code menus, while maintaining cleanliness and organization across the dining area.
The Floor Organiser plays a key role in maintaining high service standards by supporting guests throughout
their visit, ensuring tables are properly prepared, and coordinating with other team members to ensure
efficient operations during both peak and non-peak periods.
– Previous experience in restaurants, cafés, food halls, or hospitality environments is preferred but not
mandatory
– Experience in customer service roles is considered an advantage
Market & Industry Knowledge
– Good organizational skills with attention to cleanliness and table setup
Technical & Professional Skills
– Strong communication and interpersonal skills
– Ability to assist guests with digital ordering systems and QR technology
– Ability to work efficiently in a fast-paced service environment
Leadership & Personal Attributes
– Friendly, approachable, and customer-focused
– Positive attitude with strong teamwork abilities
– Energetic and proactive in assisting guests and supporting colleagues
– Ability to remain calm and professional during busy service period
– Ability to stand and walk for extended periods
– Ability to carry and lift moderate weight related to table setup and clearing

Floor Organizer

Job description